Thank You For Shopping at AFDEALS.COM Wholesale And Retail Online Store!
Thank You for reviewing our Shipping & Returns.
Our policy is clear:
IMPORTANT SHIPPING POLICY!
All of our items are guaranteed by the manufacturer for 1 full year or longer unless stated otherwise. The warranty work is provided by either us or the manufacturer. Please call us at 1-718-685-4575 for warranty mailing address. Please have your order number ready.
Several Items are not returnable under any circumstance. They are marked on the product description page. These include, but are not limited to, DVDs, Software, Cell Phone Recorder Cards, Caller ID Changer cards, All GPS Units, Universal Microphone Adapter, SD Cards or any Portable Media and Custom Orders.
You may return non-defective items within 7 days of purchase . (less shipping charges and 5% restocking fee) If you took advantage of a "free" shipping offer you will be charged $7.95 (minimum) or actual shipping + 5% restocking fee for non defective returns.
To receive any refund , all exchanged /returned merchandise must be in 100% original factory condition, including all packaging materials, inserts and manuals, and warranty cards (not filled-out) and all accessories including software and original wire ties and plastic bags. Merchandise must be in its original box with no writing on the box or paper work included with the item. Merchandise must be shipped in a shipping box. you are responsible for any shipping charges to return the item to us. Merchandise that is returned with missing or damaged items will be returned to the customer.
Important Note: E-Books terms purchased through our Links Distribution are not returnable. CD's & DVD's are NOT RETURNABLE IF OPENED .
To expedite your return, you must request an RMA (Return Merchandise Authorization) number from us by calling the number below before returning your item. All returns must be shipped prepaid and insured. If you return an item to us after 30 days we will charge a 25% restocking fee regardless of the circumstances. Items returned without an RMA will be subject to a 15% restocking fee regardless of the circumstances. RMA's must be clearly marked on the shipping box. We are not responsible for any returns lost by the shipping company, it is your responsibility to insure and track the package.
Shipping & Returns
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